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Terms & Conditions Page Idea for Dentova

1. Introduction

Briefly state that by using the Dentova website, users agree to the terms outlined on the page. Mention that the terms are subject to change.
Example:
"By accessing and using Dentova’s website or booking services through this platform, you agree to be bound by the terms and conditions stated below."

2. Services Overview

Clarify that the information provided is for general dental awareness and that all services are subject to professional consultation.

Includes:

  • Description of dental services (general, cosmetic, emergency, pediatric, etc.)

  • Appointment booking is a request, not a confirmation until verified

  • Services may vary by availability or practitioner discretion

3. User Responsibilities

Outline what users agree to when using the site.

Includes:

  • Providing accurate personal/contact information

  • Following pre-appointment guidelines

  • Respectful communication with staff and providers

4. Appointment Policy

Set expectations for booking, rescheduling, and cancellations.

Includes:

  • Minimum notice period for cancellations (e.g., 24 hours)

  • Right to cancel or reschedule in case of emergencies

  • No-shows may result in future booking restrictions

5. Payments & Insurance

If applicable, outline payment terms and insurance policy handling.

Includes:

  • Payment due at the time of service

  • Accepted insurance plans

  • No guarantee of coverage—patients are responsible for confirming eligibility with their insurer

6. Contact Information

Provide official contact info for policy-related inquiries.

Terms & conditions

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